Last Updated: 20/03/2025

Welcome to klamov.com ("we," "our," "us"). These Billing Terms and Conditions govern the payment process for purchases made on our website klamov.com. By placing an order with us, you agree to these terms. Please read them carefully.

1. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express, etc.).

  • Other payment methods as specified on our website.

All payments are processed securely through trusted third-party payment gateways. We do not store your payment card details on our servers.

2. Pricing and Currency

  • All prices on our website are listed in British Pounds Sterling (GBP) unless otherwise stated.

  • Prices include VAT (where applicable) but exclude shipping costs unless explicitly stated (e.g., "Free Delivery").

  • We reserve the right to adjust prices at any time, but changes will not affect orders already placed.

3. Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.

  • If your payment is declined or fails, your order will not be processed, and you will be notified to update your payment information.

4. Shipping and Delivery

  • We offer free delivery on all orders within the UK.

  • Orders are processed and shipped within 2 business days of payment confirmation.

  • Delivery times are estimates and may vary depending on your location and external factors (e.g., courier delays).

5. Refunds and Returns

  • If you are not satisfied with your purchase, you may return the item(s) within 14 days of receipt for a refund or exchange.

  • Items must be returned in their original condition, unused, and with all packaging intact.

  • Refunds will be processed within 7-10 business days of receiving the returned item(s).

  • Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect.

6. Cancellations

  • You may cancel your order within 24 hours of placing it, provided it has not yet been shipped.

  • To cancel, contact us at contact@klamov.com or call +1 307 310 5211

  • If your order has already been shipped, you must follow our returns process to receive a refund.

7. Billing Errors

  • If you notice an error in your billing statement (e.g., incorrect charges), please contact us immediately at contact@klamov.com.

  • We will investigate the issue and resolve it as quickly as possible.

8. Taxes and Duties

  • For UK customers, VAT is included in the product price.

  • For international customers, additional customs duties or taxes may apply, depending on your country’s regulations. These charges are the responsibility of the customer.

9. Fraud Prevention

  • We take fraud prevention seriously. If we suspect fraudulent activity, we may cancel the order and notify the relevant authorities.

  • We may also request additional verification (e.g., proof of identity) before processing your order.

10. Contact Us

If you have any questions or concerns about our Billing Terms and Conditions, please contact us:

  • Busniess Name: klamov.com
  • Address: 9432 S Vanderpoel Ave, Chicago, IL 60643, USA
  • Email: info@klamov.com
  • Phone: +1 307 310 5211