Last Updated: 20/03/2025

Welcome to klamov.com ("we," "our," "us"). This Order Cancellation Policy outlines the terms and conditions under which you can cancel an order placed on our website klamov.com. By placing an order with us, you agree to this policy. Please read it carefully.

1. Cancellation Before Shipping

  • You may cancel your order within 24 hours of placing it, provided it has not yet been shipped.

  • To cancel, contact us at info@klamov.com or call +1 307 310 5211. Please provide your order number and details for faster processing.

  • If your cancellation request is successful, we will issue a full refund to your original payment method within 7-10 business days.

2. Cancellation After Shipping

  • If your order has already been shipped, you cannot cancel it. However, you may return the item(s) once received, following our Returns and Refunds Policy.

  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

3. Failed or Delayed Payments

  • If your payment fails or is delayed, your order will not be processed. You will be notified to update your payment information.

  • If you do not update your payment details within 24 hours, your order will be automatically canceled.

4. Cancellation by Gesouth.com

We reserve the right to cancel an order under the following circumstances:

  • The item(s) are out of stock or unavailable.

  • We suspect fraudulent activity or payment issues.

  • The shipping address provided is incorrect or incomplete.

  • If we cancel your order, we will notify you via email and issue a full refund to your original payment method within 7-10 business days.

5. Refund Processing

  • Refunds for canceled orders will be processed within 7-10 business days after the cancellation is confirmed.

  • Refunds will be issued to the original payment method used during checkout.

  • Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

6. Contact Us

If you have any questions or concerns about our Order Cancellation Policy, please contact us:

  • Busniess Name: klamov.com
  • Address: 9432 S Vanderpoel Ave, Chicago, IL 60643, USA
  • Email: info@klamov.com
  • Phone: +1 307 310 5211